Global_telecom

TELECOM ISV

Global Telecom Expenses Management giant was having challenges in the invoicing process. Websym’s RPA services solved the problems with precision.

Challenge

  • Loading paper invoices with different formats of multiple invoices into the application
  • Huge man hours are required to load and train the resources
  • Managing SLA’s
  • Manual errors

Strategy

  • Designing Bots and using OCR tools to convert paper invoices in electronic format
  • Defining validation and verification Rules
  • Disputed identification by integrating with ordering application
  • Generating payments to be sent to the payment processing application

Results

  • Reducing man hours by achieving more than 70% accuracy in transforming paper invoices
  • Integration with Ordering, contract and payment systems to automate, verification and dispute identification
  • Managing SLAs