The Customer is a provider of managed telecom & IT expense management solutions for the US market.
Ingesting invoices from multiple telecom operators as well as cloud service providers was a time consuming, error-prone manual process that resulted in delays in providing optimization recommendations to clients.
A Cloud-hosted multi-tenant integration engine was designed and developed that;
- Enables configuration and dynamic deployment of data processing and ingestion pipelines.
- Automates the download and parsing of scanned paper invoices by integrating with Abbyy Cloud OCR engine.
- Processes data in multiple formats – JSON, XML, EDI, CSV and Excel.
- Translates non-English invoices by integrating with Bing/Google Translation APIs.
- Support configuration of rule-driven workflows for manual verification of processed data.
- Reduced manual processing of paper invoices by more than 60%.
- Reduced cost of processing paper invoices by more than 70%.
- Reduced support cost by more than 30% by enabling self-service integration capabilities.
- Reduced product implementation times by more than 30%.